These are our terms and conditions for the use of our website, the information contained therein and the purchase of products through the website.
If you have any queries about these terms, please contact us using the contact form.
The terms and conditions herein together with any notices or conditions on other areas of this website will all together govern use by customers of this website. You should note that Wartburg International LLC may at any time make changes to or remove part of this website without any liability to customers for such changes. Wartburg International LLC reserves the right to change these terms and conditions in the future without specifically notifying customers and continued use of the website or placing of orders after such changes shall be deemed to be acknowledgement and acceptance thereof.
A contract will only come into existence between you the customer and us once your order has been processed and dispatched.
When you as a customer place an order via this website, you warrant by placing the order that:
- You are not a minor.
- You are legally capable of entering into a binding contract.
- The personal details which you give us on registration are fully complete and accurate.
- You are not using a false name or the name of any other person or body which you are not authorized to use.
Placement of an order
When you place your order you are doing so in acceptance of these terms and conditions as well as the medical disclaimer. It is important that you have read and accepted all out terms and disclaimers before you go ahead and order.
Cancelling an order
As a customer, you are free to cancel an order at any time before it has been shipped. In such case the full purchase price will be refunded to the account the order was paid from.
Acceptance of an order
When an order is placed you will get an order confirmation sent to the email address you provided during checkout, containing information about order content, prices.
Delivery
We assume no responsibility for damages during transport or damages caused from any delays beyond our control. Deliveries may not be received by minors. Some products require refrigeration.
Returns Policy
We accepts returns within 30 days if products are in original unopened condition. Products need to be returned in their original unopened (sealed) packaging. Adequate return postage must be paid by the customer. Certain items require fast shipment and refrigeration for the return to be accepted. Contact us for instructions before returning any items to avoid a restocking fee or rejection.
Import Duties
For orders with a delivery address outside of Switzerland, the customer is responsible for any applicable import duties, fees and taxes that may be imposed locally. We are not reimbursing any duties in case of a return.
Liability
We try to have the information on this website as accurate as possible but we make no warranties, whether express or implied, regarding its accuracy. We also do not make any warranties regarding any matters relating to the use of this website and it is a matter for you to ensure that your own equipment is protected from viruses or other external factors.
In any case and to the extent permitted by law, all product liability remains with the original manufacturer. We as a reseller are not responsible for damages resulting from the use of any of the products sold on our website.
Severance
If any of these terms and conditions shall prove to be void, unlawful, or unenforceable for any reason then such term or condition shall be deemed to be severed from the remaining terms and conditions which shall remain valid and enforceable.
If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
Imprint
Wartburg International LLC
Lindenweg 4
CH-8962 Bergdietikon
Please use to the contact page to get in touch with us for all customer related requirements.
Telephone: +41 44 222 08 88
Administrative e-mail address: admin@wartburggroup.com
Version: January 30, 2025